Queuing Managment System

QMS300i is a state-of-the-art web-based Queue Management System that provides total customer service capabilities. It is the choice queue management system for any establishment in finance, healthcare, government and commerce that provides services to waiting customers or clients.

Built upon the successful QMS300 the new queue system is even better now with the incorporation of: Enhanced Functions: Many new queue functions are enhanced or added to provide for the ever increasing demand of offering better service to waiting customers.

Web Technology: Truly web-based technology with straightforward real-time remote access from the Internet or corporate network is a standard feature.

Corporate Reports: Corporate reporting goes beyond accessing the queue systems at various branches. Corporate- or enterprise-wide consolidation and analysis of data provides management an invaluable KPI tool.

Wireless Technologies: Wireless technology minimizes cabling requirement, a feature particularly useful on existing sites where additional cabling is troublesome if not impossible. SMS functions in QMS add a new dimension to customer service. Customer Direct Feedback: Quality-of-Service Rating Device provides invaluable insight into customer’s satisfaction in the most direct and cost effective manner.